Chris Lau was the former Director of Future Services at SmarTone-Vodafone. Mr. Lau has over 30 years’ experience in telecommunications products and services development.
1)A seasoned Telecom Executive with 30+ years of broad and in depth knowledge & experience, expertise in fixed, mobile, transmission & IP services. Chris Lau joined SmarTone in 1992 as its first employee and founding members of the SmarTone team, his last position (December 2016) was the Director of Future Services. He was member of the Executive Management team and was responsible for monitoring emerging technologies and business models, formulating strategies for new services, and architecting the adoption of technologies for both services and business operations.
2) Mr. Lau had made important contributions in enabling SmarTone’s innovations and its improvement in customer experiences across its full range of services.
3)Expertise in services innovations & creation, applying of new technologies to create new services or enhancing business processes, identifying new business opportunities with emerging technologies, analyze complex technologies & develop new business models
4) Mr. Lau held various senior Network and Products Development positions in both mobile and fixed line service providers in Canada and Hong Kong. Mr Lau is a Chartered Engineer and a Professional Engineer of Ontario, Canada.
5) Mr. Lau appears on local radio & popular local digital media regularly and comments & offer expert opinion on technologies, telecom, mobile & financial subjects